We use 'cookies' so that you are able to make full use and access all of the features and functionality of this website. Using this website means you're ok with this. You can turn cookies off at any time using your website browser. Find out more
Please read the following information carefully before placing your booking:
PLEASE NOTE THAT SELECTED RIDES AND ATTRACTIONS WILL NOT BE OPEN DURING CHRISTMAS AT PAULTONS AND THE WINTER SEASON COMMENCING SATURDAY 5th November 2016:
Rides & Attractions OPEN During Christmas at Paultons
Rides & Attractions CLOSED During Christmas at Paultons
Victorian Double Decker Carousel, Kontiki, Tea Cup Ride, Pirate Ship, Gold Rush Falls, Viking Boats, Wave Runner, Trekking Tractors, 4D Cinema, Jumping Bean, Jumping Jack, Critter Creek including Cat-O-Pillar Coaster, Expedition Express & Beastie Burrow, Peppa Pig World including Miss Rabbit's Helicopter Ride, Grandpa Pig's Little Train Ride, Daddy Pig's Car Ride, George's Dinosaur Adventure, Grandpa Pig's Boat Ride, Peppa's Big Balloon Ride, The Windy Castle, George's Spaceship Indoor Playzone, Meerkat Manor, Penguins, beautiful gardens and exotic birds, Santa’s Grotto (must be pre-booked).
Lost Kingdom (all rides & attractions), Edge, Cobra, Magma, Go-Karts, Rio Grande Train, Dragon Ride, Digger Ride, Seal Falls, Raging River Ride, Sky Swinger, Bouncy Castle, Trampolines, Water Kingdom and Muddy Puddles.
For technical, operational, weather, or other reasons, any attraction, ride or facility may be closed, altered, removed or be otherwise unavailable at any time without prior notice.
Please note Wave Runner cannot operate in temperatures below 5°C
A booking fee of £1.50 applies to all transactions to cover the costs of processing credit/debit card transactions securely on the internet and postage costs.
Standard wheelchair user access is available in Santa’s Grotto . Please note motorised electric scooters cannot be permitted.
All Christmas at Paultons event tickets will be posted by Royal Mail to the address that you provide, prior to the event.
Any tickets purchased 5 working days or less before your visit date must be collected on the day of your visit from the Admissions Kiosk at the Park.
Once tickets have been printed, any alteration will incur a £5.00 administration fee.
Lost tickets cannot be replaced.
We cannot refund tickets for the reason of adverse weather conditions. No refunds are available for the Christmas at Paultons event.
There is an extra charge for some coin operated and seasonal amusements.
Please be aware that some rides do have flash photography and Santa’s Grotto features projected scenes.
Pushchairs are not permitted into Santa’s Grotto . An undercover pushchair shelter is available at the entrance to the attraction.
On arrival all tickets must be presented at the turnstiles to gain entry to the Park.
After the children have met Santa they will be able to collect their present from the Elves in the Christmas Cabin immediately after their visit. Please ensure that you retain your tickets.
Children under age of 12 MUST be accompanied by a responsible adult aged 16 years' or over at all times.
We regret dogs (except fully registered assistance dogs) are not permitted.
Paultons Gift Vouchers cannot be redeemed for tickets or items purchased online.