Help Centre

Aerial View Of Peppa Pig World

Catering and shopping facilities

All Catering and Shopping facilities are accessible to guests in wheelchairs. If you require additional assistance please do not hesitate to ask for assistance from a member of our staff as they will be delighted to assist.

Guests with allergies to certain foods or with special dietary requirements should ask to speak to a member of the Catering Department Supervisory & Management Team for advice and alternative menu options which we would be pleased to make available on request.

Any queries prior to your visit should be emailed to guestservices@paultons.co.uk (please allow at least 3 days for a reply).

Rest areas

There are ample seating areas located all around the Park. These take the form of benches and patio areas (a good proportion of which are under giant umbrellas that provide shade or shelter from the rain when required). In addition there is a large undercover seating area located adjacent to the Station Restaurant.

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