Help Centre

Aerial View Of Peppa Pig World

An error message appeared when buying ticket online and the money has been taken twice, how do I obtain a refund?

Please telephone 02380 814442 and speak to a member of our Administration Team who will check the status of your order and payment.

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Do you offer a disabled rate or carer discount?

As most of the rides and attractions at Paultons, including Peppa Pig World, are designed to be fully accessible to disabled guests, we do not offer a discounted disabled rate for guests or their carers.

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Do wheelchair users qualify for free entry?

Wheelchair/mobility scooter users are permitted entry to the Park free of charge.

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