Help Centre

Aerial View Of Peppa Pig World

What is a smart mobile phone & how do I use it to access my tickets?

A smart mobile phone is a device that can access the internet and make phone calls with a full colour screen. To access your tickets after they have been purchased on this website:

  1. Login to your email account using your smart mobile phone.
  2. Open the attachment of the tickets on the email from Paultons Park.
  3. Save the tickets to your photo folder on the phone.

We can then scan the barcode of your tickets on your smart mobile phone's screen when you arrive at the Park. Tickets are NOT sent to you as a text message. Depending on your phone type you can save the email attachment of the tickets to your phone by either double tapping or pressing the image for 2-3 seconds until a 'save' message appears. Please check your phone's operating manual for instructions on saving email attachments or images to your phone.

Was this article helpful?

Thanks for giving us feedback!

Related articles

Do you offer a disabled rate or carer discount?

As most of the rides and attractions at Paultons, including Peppa Pig World, are designed to be fully accessible to disabled guests, we do not offer a discounted disabled rate for guests or their carers.

Read more
Do wheelchair users qualify for free entry?

Wheelchair/mobility scooter users are permitted entry to the Park free of charge.

Read more