I am unable to open the ticket attachment, why?
If you are able to see the barcode number on your printed ticket, we can still admit you to the Park by typing this into our scanners when you arrive. This is a long number that appears along the top or left hand side of the ticket. Alternatively if you are able to open the ticket email attachment on your smart mobile phone, we can scan the barcode on your device when you arrive at the Park to permit entry. We are unable to use the order confirmation email number to permit entry to the Park, a ticket is required.