Help Centre

Aerial View Of Peppa Pig World

How do I check if my order has gone through?

If you experience an issue when purchasing online i.e. your internet connection drops out or the payment page freezes or errors, you can login and check your order history to see if the transaction has gone through. You can also download your tickets, re-send your email confirmation & update your account details. Manage your account.

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Do you offer a disabled rate or carer discount?

As most of the rides and attractions at Paultons, including Peppa Pig World, are designed to be fully accessible to disabled guests, we do not offer a discounted disabled rate for guests or their carers.

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Do wheelchair users qualify for free entry?

Wheelchair/mobility scooter users are permitted entry to the Park free of charge.

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