Help Centre

Aerial View Of Peppa Pig World

I am seeing an error message at the payment stage, what should I do?

If you are seeing an error message or the payment page has frozen when trying to complete your transaction, please login to your account and check your order history to see if the transaction has gone through. If no orders are showing in your history, the transaction has not gone through and you will need to try again. If there is an order, you can download your tickets or resend the confirmation email from the manage your account section.

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Do you offer a disabled rate or carer discount?

As most of the rides and attractions at Paultons, including Peppa Pig World, are designed to be fully accessible to disabled guests, we do not offer a discounted disabled rate for guests or their carers.

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Do wheelchair users qualify for free entry?

Wheelchair/mobility scooter users are permitted entry to the Park free of charge.

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