Contact Paultons

Contact Us

We would like to hear your feedback on the park and help answer any enquiries that you may have.

All the latest information about Paultons is kept up to date on our website. Please use the quick links below to find what you are looking for.

Quick links

For all help and any questions that you have with purchasing tickets online or on a mobile.

We have developed answers to a series of the most frequently asked questions. Please make sure you have read these before deciding to get in touch.

Click here to contact us if you have any general enquiries about your forthcoming visit.

Visit our Guest Services page if you would like to share any feedback about your recent visit.

For all enquiries relating to Short Break Packages please call 0871 360 2034, email or visit

Getting back to you

Please be assured that we will respond to your email as soon as we can but there are occasions when we receive an exceptionally high volume of communication and we ask you to please be patient during these periods and to not duplicate your contact with us.

If your enquiry is regarding an upcoming visit due to take place imminently and you are in need of an immediate response, please telephone our administration team on 023 8081 4442 between 9am-5pm*. Please be advised that calls may be recorded for quality and training purposes. * Please note that the Park Offices are closed on weekends from January to mid-February.

If your enquiry is giving feedback regarding a recent visit please be advised that it may take up to 10 working days to respond. We regret we will be unable to respond to any feedback received more than four weeks following your visit.