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Why not get your friends and family together and bring a group to Paultons? All groups of 15 or more paying people arriving together can purchase tickets at a discounted group rate and if you select the day you want to come in advance and buy online you can save even more!
How many people do I need to qualify for group rates?
15 or more paying people. If you have less than 15 paying people on the day the family supersaver and/or single rates will apply.
Do we need to arrive together?
Yes, the group must enter the park en block together and one admission ticket will be printed when purchasing tickets online.
Do I need to book?
Yes. We like you to book as we can then give you the best possible service when you arrive on the day.
When do I pay?
Payment must be made en bloc on arrival at the Admissions Information Kiosk (window 10). To speed up your entry into the Park you must know the exact number of adults, children under 12 years and children under 1 metre (even though they are free of charge) before you go to the Group Admissions Kiosk to pay for your group. It is a good idea to check numbers on the coach before you arrive at Paultons.
Please note - we do not invoice for group admission after entry, all monies must be paid before entering the park.
Do I have to pay a deposit?
No, a deposit is not required for admissions when booking. However, a deposit of 25% is required for pre-booked catering.
How do I pay?
Payment can be made by credit/debit card (Mastercard, Visa or Switch) or by cash. Only the Group Organiser should attend Admissions Information Kiosk (window 10) to pay for the tickets. Payment is required on the day of the visit. Please note we do not accept personal cheques. We do accept cheques drawn on a groups account but then only by prior arrangement.
How can I check the children's height?
It is advisable to check the height of children before you arrive but there are measuring points at the entrance. Please note that the height of children is checked at the Admissions Gate and that shoes must be worn.
Where does the coach unload and park?
The Organiser should instruct the coach driver to go straight to the coach car park which is clearly signed 'Coach Parking'.
From the Coach Guests should make their way to the admissions area which is located at the top end of the Car Park.
Coach Drivers are given free admissions to the Park and catering vouchers which they obtain by reporting to the Admissions Information Kiosk (window 10) after they have parked the coach.
Can I buy tickets before the day?
We can provide pre-paid tickets for a group if required. Please telephone us with the exact numbers in your group so we can confirm the cost to you. Payment must be received at least two weeks before your visit to enable the pre-paid tickets to be issued and sent out to you to distribute. PLEASE NOTE THERE ARE NO REFUNDS ON PRE-PAID TICKETS.
How do we pay if we come in individual cars?
You need to arrange to meet together at the Park so the Group Organiser can go to the Admissions Information Kiosk (window 10) to pay en bloc. Alternatively, the Group Organiser can buy pre-paid tickets in advance via the telephone at our standard group rates. These tickets are sent out to you to distribute to your group.
We also sell group tickets (15 or more paying guests) online, visit our group pages for more information. Please note that online tickets cannot be purchased on the day of the visit, are date specific and non- refundable. On arrival at the Park, the Group Organiser should take the downloaded voucher to the Admissions Information Kiosk (window 10) to be exchanged for tickets.
Can we go back to the coach?
A pass-out is given at the exit of the Big Toy Shop so you can return to the coach to collect lunches. It is better for one or two adults to be designated for this rather than taking the whole group back to the coach. You should also arrange a time with the Coach Driver to do this.
Are there any toilets near the entrance?
Yes, there are toilets (including toilets for disabled guests) outside the Park in the main car park opposite the Admissions area. A main toilet block (with baby changing facilities in Ladies and Gents, and a disabled guest toilet) is also just inside the Park.
What should I do if I lose a child?
Notify any member of staff or go to our First Aid Centre which has contact with all other locations around the Park. Any lost child should also be taken to the First Aid Centre.
Can I have a map of the Park?
A map of the Park is included in our Park Guide which can be obtained from either Group Admissions or Guest Information.
BALPPA Members Risk Assessment Policy
Paultons Park is a member of BALPPA.
The British Association of Leisure Parks, Piers and Attractions Ltd was established in 1936 and since that time has continually promoted safe practice to all its Members on every element of their operations. Membership comprises of almost al the major privately owned and operated attractions in the UK.
A founder and continuous contributor to the Safety Guidance for Fairgrounds and Amusement Park, (HSG 175), produced by the Health and Safety Executive, BALPPA has ensured that its Members are updated with all aspects of safety relating to their operations.
Among the foremost practices on safety is the production and regular review of Risk Assessments for all rides and attractions.
Group Organisers can be assured that when considering to visit a BALPPA Member Park or Attraction, this vital requirement will be in place.
Schools & Education
We have a fantastic offer for schools, visit our education section for more information.
Amazing special rates available for Beavers, Rainbows, Cubs, Brownies, Scouts and Guides. Visits must be pre-booked, please telephone 023 8081 4442 or contact us for more information.
We also have a fantastic offer for schools, visit our education section for more information.
Kids love a PARTY AT PAULTONS! Enjoy all the rides and attractions around the Park followed by a party in a reserved section in our restaurant. For more information visit our birthday parties page.
We offer special Coach Operator Group rates for groups with 15 or more paying people. For more information visit our coach operators page.
We offer opportunities for corporate events including conferences, meetings and company days out. Visit our corporate facilities page for more information.