Access to the Ride

Main access route:

Access is via the entrance. There are no steps to negotiate.

Queue Assist/Access route for guests in wheelchairs:

This attraction is accessible to guests in wheelchairs. The route is either level or contains shallow ramps.

 

Requirements for All Passengers

Cognitive Requirements:

All guests must be able to perceive that this is a walk-through attraction containing live animals. It is important for the welfare of our animals that all guests understand the importance of remaining calm and quiet in order that they don’t upset our animals. If there is any doubt as to a guest’s cognitive ability, then for the sake of our animals’ welfare they must be accompanied by a responsible adult, or are politely requested not to use this attraction. Please note that this judgement must be the responsibility of the individual guest, parent or carer, as it is impossible for our staff to assess an individual’s cognitive abilities.

Restraint type:

There is no form of restraint on this attraction.

Passenger Requirements:

This is a walk-through attraction featuring exotic animals indoors and free-flying birds outdoors. Internal areas are very dark and may cause disorientation. Guests will need to push their way through curtains and screens designed to keep internal areas dark and prevent access by birds.

There are no physical restrictions for guests – everybody is able to enjoy this attraction.

Magnetic Fields:

No magnetic fields are present within this attraction.

 

Additional Information for Guests with Disabilities, Missing Limbs/Amputations or Neurodiversity

We respectfully request our guests with disabilities, amputations or neurodiversity, or those people caring for them, to consider the additional information below in deciding whether this attraction will be suitable for themselves or those under their care.

Other Physical Safety Requirements:

Guests must possess full body control to walk through the attraction and must be able to push their way through curtains and screens. The attraction is fully accessible to guests in wheelchairs, who may find it easier if another person opens the curtains and screens on their behalf.

Leg and arm prosthetics may be worn throughout this attraction.

If Evacuation is Necessary:

In the unlikely event that evacuation is necessary, guests must be able to understand and be able to follow our instructions. Guests may have to leave the attraction via either the entrance or exit.

Potential Neurodiversity Triggers:

Please note the presence of potential neurodiversity triggers within this attraction within the tables below:-