Skip to content
Accessibility Banner

Guests with Access Requirements

We welcome visits from guests with disabilities and will do everything possible to ensure they have a safe and pleasurable visit and are able to participate in as many activities as possible. All guests require a ticket to enter Paultons Park, this includes those guests in a wheelchair or a mobility scooter.

  • A variety of facilities and services are available, please use the links below to find out more.
  • We have a queue assist pass available for guests with access requirements who are unable to stand in queues. Guests must apply online 5 days in advance of their visit to allow our Park Nursing Team to confirm eligibility for the pass.
  • We are pleased to offer Essential Companion tickets to those with an eligible Access Card who require additional assistance during their day. Find out how to apply for an Access Card and purchase Essential Companion tickets below.

Paultons Park is a member of the British Association of Leisure Parks Piers and Attractions (BALPPA) and welcomes visits by people with disabilities and will do everything possible to ensure a safe and pleasurable visit. However, certain rides and attractions can be physically demanding and vigorous. Paultons Park therefore reserves the right to refuse admission to certain rides should it be felt there is a danger to a particular individual for whatever reason.

Paultons Park has been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. Paultons Park hopes this is understood and that guests can accept the decision made is in the interest of the safety of all.

We operate a Queue Assist Pass (application required) that is offered as a concession to those who have difficulties with queuing.  This is an additional free-of-charge service for eligible guests. All of our rides have information boards detailing rules, restrictions and advisory information. This information can also be found in the ride accessibility section below. This information will enable you to assess your own abilities and make an informed decision as to which rides you are able to use. The guest must observe and obey any and all instructions on the boards and within this accessibility guide before entering the ride.

Please be aware that persons with broken or fractured limbs are advised not to ride Farmyard Flyer, Storm Chaser, Al's Auto Academy, Windmill Towers, Cat-O-Pillar, Flight of the Pterosaur, Velociraptor, Dino Chase, Windy Castle, Peppa's Big Balloon Ride, Grandpa Pig’s Boat Ride, George’s Dinosaur Adventure, Cobra, Teacups, Dragon Roundabout, Pirate Ship and Kontiki.

Persons with broken or fractured limbs cannot ride Cyclonator, Buffalo Falls, Go Karts, Magma, EDGE, Sky Swinger and Raging River Ride.

Persons with prosthetic limbs cannot ride Magma or the Raging River Ride.

Please be aware that to drive a Go Kart or a car in Al’s Auto Academy the nurse will assess each individual Queue Assist user that meets the initial driver restrictions and their decision on an individual’s ability to drive and safely control a Kart is final.

Not all rides are suitable for all guests and each has strict operating requirements based on the containment of the ride, the force of the ride and the evacuation procedure. These are set in accordance with external Ride Inspectors' requirements and exceptions will not be made. Our staff have to follow all rules and restrictions for health and safety reasons therefore please do not ask staff to break these rules; they are there for YOUR safety and for the safety of OTHERS. Your safety whilst at Paultons is our prime concern.

Our ride accessibility information

The following should be read in conjunction with the Information Boards located at each ride and attraction which outline the rules, restrictions and advisory information of each attraction. Additional information is also available on the relevant section of our website.

Are there height restrictions at Peppa Pig World?

There are no height restrictions at Peppa Pig World except for George’s Dinosaur Adventure where children under 0.85M cannot ride. We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.

Storm Chaser

View Ride
Children under 4 years old or 1 metre in height cannot ride.
Children under 8 years old and 1.2 metres in height must be accompanied by a responsible adult.
Persons who suffer from vertigo, Menieres disease, back, spinal, high blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control and be able to sit upright and hold on to the restraints with both hands. Wheelchairs can be taken up to the ride platform.
Queue Assist access gate is adjacent to Tornado Treats
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.
There is no maximum height, however the safety bars on this ride must be able to be secured in order to ride.

Flight of the Pterosaur

View Ride
Children under 4 years old or 1 metre in height cannot ride.
Children under 8 years old or 1.2 metres in height must be accompanied by a responsible adult.
The ride contains flash photography.
Persons who suffer from vertigo, Menieres disease, back, spinal, high blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control and be able to sit upright unaided and hold on to the restraints with both hands. Wheelchairs can be taken up to the ride exit. Please note that the Queue Assist Scheme does not operate for the front seats. If a queue assist user wishes to rides on the front seats, the carer must queue for you.
Accessible entrance is via the Exit gate – contact the operator or ride photography kiosk staff before entering and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.
Maximum height limit 2.09 metres (6ft 8 1/2 inches)

Cyclonator

View Ride
Children under 6 years old and 1.2 metre in height cannot ride.
Children under 8 years old and 1.4 metres in height must be accompanied by a responsible adult.
Persons who suffer from vertigo, Menieres disease, back, spinal, high blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs cannot ride.
Guests must have upper body control to hold onto the restraints at all times. The rider restraint mechanism must be fully engaged; you will not be able to ride if this is unachievable. Queue Assist users please wait at the exit gate until the Operator makes conatct with them. Guests wil be required to walk up 2 steps to access the ride platform.
Accessible entrance is via the Exit gate – contact operator before entering and await instructions.
Min. 1 Carer, Max. 4 Carers, Max of 2 group per ride.
Maximum one ride per day with queue assist pass.
There is no maximum height, however the safety bars on this ride must be able to be secured in order to ride.

Al's Auto Academy

View Ride
Children under 0.8m in height cannot ride.
Guests over 1.2m must ride alone.
Guests must be between 6 and 12 years to drive alone.
Guests 13 years or over cannot drive alone
Guests who suffer from vertigo, Menieres disease, back or spinal problems, high/low blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken/fractured limbs are advised not to ride.
All guests require fully body control to ride a car and must be able to understand safety instructions and operational controls. An assessment by our First Aid Nurse will be required for drivers using Queue Assist.
Access is via the gate next to the raised walkway, contact the operator before entering.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.

Velociraptor

View Ride
Children under 4 years old or 1 metre in height cannot ride.
Children under 8 years old and under 1.2 metres in height must be accompanied by a responsible adult.
This ride contains flash photography.
Persons who suffer from vertigo, Menieres disease, back, spinal, high blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control and be able to sit upright and hold on to the restraints with both hands. Wheelchairs can be taken up to the ride platform.
Accessible entrance is via the Exit gate – contact the operator or ride photography kiosk staff before entering and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.
There is no maximum height, however the safety bars on this ride must be able to be secured in order to ride.

Farmyard Flyer

View Ride
You must be 0.9M or over to ride.
Children under 7 years old must be accompanied by a responsible adult.
This ride contains flash photography.
Persons who suffer from vertigo, Menieres disease, back or spinal problems, high / low blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control. Wheelchairs can be taken up to the ride platform using the Wheelchair User's Lift located next to the ride exit stairs, accessible through the photo kiosk.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Cobra

View Ride
Anyone under 1.1 metres in height can not ride.
Children under 4yrs old cannot ride.
Children under 8 years old and 1.3 metres in height must be accompanied by a responsible adult.
This ride contains flash photography.
Please note that The Cobra may open later in the day during off peak times.
Persons who suffer from vertigo, Menieres disease, back, spinal, high blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control, be able to sit upright unaided and use the hand held restraints. Wheelchairs can be taken up onto the exit platform.
Accessible entrance is via the Exit gate – contact the operator or ride photography kiosk staff before entering and await instructions
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.
There is no maximum height, however the safety bars on this ride must be able to be secured in order to ride.

Edge

View Ride
Children under 6 years old or 1.2 metres cannot ride.
Children under 8 years old and 1.4 metres must be accompanied by a responsible adult.
Please note Edge may open later in the day during off peak times.
Persons who suffer from vertigo, Menieres disease, back, spinal, high/low blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs cannot ride.
Not suitable for guests who have limited mobility, or are wheelchair users. You must be able to hold on using both upper and lower body control, able to brace yourself using your legs. The rider restraint mechanism must be fully engaged, larger riders will not be able to ride if this is unachievable. In the event the ride needs to be evacuated you must be able to walk down steep steps unaided.
Accessible entrance is via the Exit gate – one carer to go to the inner exit gate and contact the operator.
Min. 1 Carer, Max. 4 Carers, Max of 2 groups per ride.

Magma

View Ride
Minimum height to ride 1.1 metre and 5 years or older
Children under 5 years old cannot ride.
Children under 8 years old and 1.3M must be accompanied by a responsible adult.
Please note MAGMA may open later in the day during off peak times.
Persons who suffer from vertigo, Menieres disease, back, spinal, high/low blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs cannot ride.
Guests must have upper body control. Wheelchairs can be taken into the ride area.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 4 Carers, Max of 1 group per ride.
There is no maximum height, however the safety bars on this ride must be able to be secured in order to ride.

Windmill Towers

View Ride
Children under 0.9m in height cannot ride.
Children under 7 years old must be accompanied by a responsible adult.
Guests who suffer from vertigo, Menieres disease, back or spinal problems, high/low blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken, fractured or prosthetic limbs are advised not to ride.
Guests must have upper body control. Wheelchairs can be taken into the ride area.
Access is via the exit gate, contact operator before entering and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
There is no maximum height, however the safety bars on this ride must be able to be secured in order to ride.

Cat-O-Pillar Coaster

View Ride
You must be 0.9M or over to ride.
Children under 7 years old must be accompanied by a responsible adult.
A maximum of one adult and two small children who must sit either side of the adult or three children per car.
This ride contains flash photography.
Persons who suffer from vertigo, Menieres disease, back or spinal problems, high / low blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control. Wheelchairs can be taken up onto the platform.
Accessible entrance is via the Exit gate – contact the operator or ride photography kiosk staff before entering and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 2 groups per ride.
Maximum one ride per day with queue assist pass.

Grampy Rabbit’s Sailing Club

View Ride
There is no height restriction to ride Grampy Rabbit’s Sailing Club.
Children under 8 years old must be accompanied by a responsible adult.
A maximum of 4 people per boat.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.
Min. 1 Carer, Max. 3 Carers, Max of 2 groups per ride.
Maximum one ride per day with queue assist pass.

Peppa's Big Balloon Ride

View Ride
There is no height restriction to ride Peppa's Big Balloon Ride.
Children under 8 years old must be accompanied by a responsible adult.
A maximum of 4 adults and 2 children or 4 adults per balloon.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

George's Dinosaur Adventure

View Ride
Children under 0.85M cannot ride.
Children under 1.1M must ride in the front seat accompanied by a responsible adult.
Children over 1.1M must ride alone on the rear seat.
This ride contains flash photography.
Persons who suffer from back or spinal conditions are advised not to use this ride. Persons with broken / fractured limbs cannot ride.
Guests must have upper and lower body control and be able to hold onto the hand holds with both hands.
Contact the operator at the ride exit and await instructions.
Lone adults cannot ride, adults must be accompanying a child.
Max. 1 Carer (only 1 adult per dinosaur), Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Grandpa Pig's Little Train

View Ride
There is no height restriction to ride Grandpa Pig's Little Train.
Children under 4 yrs must be accompanied by a responsible adult.
A maximum of 2 adults and 2 children per carriage.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.
Persons who suffer from back or spinal conditions are advised not to use this ride.
Guests must have upper body control. Guests not using the accessibility procedure who are in a wheelchair can use the exit gate to access the ride. Wheelchairs can be taken into the ride area.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 2 groups per ride.
Maximum one ride per day with queue assist pass.

Daddy Pig's Car Ride

View Ride
There is no height restriction to ride Daddy Pig's Car Ride.
Children under 4 yrs must be accompanied by a responsible adult.
A maximum of 4 persons per car.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.
This ride contains flash photography.
Persons who suffer from back or spinal conditions are advised not to use this ride.
Guests must have upper body control. Guests not using the accessibility procedure who are in a wheelchair can use the exit gate to access the ride. Wheelchairs can be taken into the ride area.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

The Queen’s Flying Coach Ride

View Ride
There is no height restriction to ride The Queen’s Flying Coach Ride.
Children under 8 years old must be accompanied by a responsible adult.
A maximum of 4 adults and 2 children per carriage.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.
Min. 1 Carer, Max. 3 Carers, Max of 2 groups per ride.
Maximum one ride per day with queue assist pass.

Windy Castle Ride

View Ride
There is no height restriction to ride the Windy Castle.
Children under 8 yrs must be accompanied by a responsible adult.
Maximum of 4 adults or 2 children and 2 adults in a gondola at a time.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.
Persons who suffer from vertigo, Menieres disease, back or spinal problems, high blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control. Guests not using the accessibility procedure who are in a wheelchair can use the usual queue line. Wheelchairs can be taken into the ride area.
Contact the operator and await instructions.
Min. 1 Carer, Max. 5 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Miss Rabbit's Helicopter Flight

View Ride
There is no height restriction to ride Miss Rabbit's Helicopter Flight.
Children under 8 years old must be accompanied by a responsible adult.
A maximum of 4 people to a Helicopter, these can all be adults.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old and everyone must use their own seat and sit unaided.
Persons who suffer from vertigo, Menieres disease, back or spinal problems, high blood pressure, heart conditions and pregnant women are advised not to use this ride.
Guests must have upper body control. Wheelchairs can be taken into the ride area. Please note there is no wheelchair access through the queue line at this ride.
Contact the operator and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Grandpa Pig's Boat Trip

View Ride
There is no height restriction to ride Grandpa Pig's Boat Trip.
Children under 4 yrs must be accompanied by a responsible adult.
A maximum of 4 people to a Boat and a maximum of 2 adults and 2 children can ride.
We do advise that the rides in Peppa Pig World are unsuitable for a child under 12 months old.
Persons who suffer from back or spinal conditions are advised not to use this ride.
Guests must have upper body control. Guests not using the accessibility procedure who are in a wheelchair can use the use the exit gate to access the ride. Wheelchairs can be taken into the ride area.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 3 Carers (only 2 adults per boat), Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Buffalo Falls

View Ride
Anyone under 0.9m in height cannot ride.
Children under 7 years old must be accompanied by a responsible adult.
Maximum of 2 people per dinghy (only 1 adult per dinghy).
Dinghies have a combined weight limit of 150 kg which must not be exceeded.
This ride contains flash photography.
Guests who suffer from back, spinal or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs cannot ride.
Guests must have upper body control and be able to hold onto the grab handles on the dinghy with both hands. There is no wheelchair access to this ride. Guests must be able to climb approx 90 steps to the launch platform and be accompanied by a carer to assist them to board and alight. Please note a weight limited is strictly enforced on this ride, 2 adult sized persons will not be allowed to ride together.
Contact with the operator can be made via the ride photography kiosk or Trekking Tractors. Due to the nature of this ride, access to Queue Assist users may be limited or unavailable at certain times.
Max. 1 Carer (1 adult per dinghy), Max of 2 groups per ride.
Maximum one ride per day with queue assist pass.

Trekking Tractors

View Ride
Children under 0.75 metres in height must ride only in the rear seats with a responsible adult.
Children under 1.1 metres in height must be accompanied by a responsible adult
This ride contains flash photography.
Children must be accompanied to assist with boarding and alighting from the tractors. Riders must be able to sit upright and hold on.
Guests must have upper body control in order to hold onto the grab rails and steering wheels. Wheelchairs will need to be left outside the ride area. There are 2 steps to access the tractor.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Rio Grande Train Ride

View Ride
Children must be accompanied by a responsible adult at the drivers discretion.
Please mind your head when boarding and alighting the carriages.
Guests in wheelchairs are able to use this ride. There is a carriage which enables access by a wheelchair onto the train. Member of the wheelchair user's family/group can accompany them in the same carriage. The carriage can accommodate 2 wheelchairs at the same time.
Min. 1 Carer, Max. 5 Carers, Max of 3 groups per ride.

The Dinosaur Tour Co.

View Ride
There is no height restriction to ride The Dinosaur Tour Co.
Children under 4 years old must be accompanied by a responsible adult.
This ride contains flash photography.
Persons who suffer from back or spinal problems are advised not to use this ride.
Guest must have upper body control in order to hold on to the grab rails and steering wheels at all times. There is wheelchair access onto the platform of the ride.
Accessibility entrance – please contact the ride operator before entering and await instructions.
Min. 1 Carer, Max. 3 Carers (max 4 adults per jeep), Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Raging River Ride Log Flume

View Ride
This ride contains flash photography.
Anyone under 0.95 metres in height can not ride.
Children under 8 years old must be accompanied by a responsible adult.
Small children should be seated either between two adults or behind an adult.
No more than two adults and two children per boat or a maximum of three adults per boat.
Max. four people per boat.
Please note Raging River Ride may open later in the day during off peak times.
Persons who suffer from vertigo, Menieres disease, back, spinal or heart conditions and pregnant women are advised not to use this ride. Persons with broken, fractured or prosthetic limbs cannot ride.
Not suitable for guests who have limited mobility or are wheelchair users. You must be able to hold on using upper body control and arms and be able to brace yourself using legs. In the event the ride has to be evacuated from a height you must be able to walk down steep ramps unaided and understand safety instructions.
Accessible entrance is via the Gate by operator’s kiosk – carer contact operator before entering and await instructions.
Min. 1 Carer, Max. 5 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Dino Chase

View Ride
There is no height restriction to ride Dino Chase.
Children under 12 months old are not allowed to ride.
Children under 5 years old must be accompanied by a responsible adult.
A maximum of one adult and two small children who must sit either side of the adult or three children per car.
This ride contains flash photography.
Persons who suffer from vertigo, Menieres disease, high blood pressure, back, spinal or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control. Wheelchairs can be taken up onto the platform.
Accessible entrance is via the Exit gate – contact the operator or ride photography kiosk staff before entering and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
Maximum one ride per day with queue assist pass.

Boulder Dash

View Ride
Children under 12 months old are not allowed to ride.
Children under 1.2 metres in height or under 8 years old must be accompanied by a responsible adult.
Persons who suffer from back or spinal problems, high blood pressure or heart conditions and pregnant women are advised not to ride. Persons with broken / fractured limbs are advised not to use this ride.
Guests must have upper body control. Wheelchairs can be taken up onto the platform.
Accessible entrance is via the Exit gate – contact ride operator and await instructions.
Min. 1 Carer, Max. 3 Carers (Max 2 adults 2 children per car), Max of 1 group per ride.

The Victorian Carousel

View Ride
Children under 6 years old or a height of 1.2 metres must be accompanied by a responsible adult.
Persons who suffer from back or spinal conditions are advised not to use this ride.
Guests must have upper body control. One wheelchair can be taken on the lower deck of the Carousel via the ramp.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 5 Carers, Max of 2 groups per ride (one wheelchair user).

Prof. Blast's Expedition Express

View Ride
Children under 4 years old must be accompanied by a responsible adult.
Small children must be able to sit upright and hold on.
Children must be accompanied to assist with boarding and alighting from the train. Wheelchair / wristband users please contact the operator.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.

Sky Swinger

View Ride
Anyone under 1 metre in height can not ride.
Children under 8 years or 1.2 metres in height must be accompanied by a responsible adult.
Persons who suffer from vertigo, Menieres disease, back or spinal problems, high blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs cannot ride.
Guests must have upper body control and be able to hang onto the supporting chains using both hands. There is a choice of double or single seats, seating arrangement is at the discretion of the operator.
Accessible entrance is via the Exit gate – contact operator before entering and await instructions.
Min. 1 Carer, Max. 4 Carers, Max of 2 groups per ride.
Maximum one ride per day with queue assist pass.

Pirate Ship

View Ride
Children under 0.9 metres tall can not ride.
Children under 6 years old must be accompanied by a responsible adult.
Persons who suffer from vertigo, Menieres disease, back or spinal problems, high blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control. Wheelchairs can be taken up onto the platform.
Accessible entrance is via the Exit gate – carer contact the operator at the inner exit gate while the ride is not in motion.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.

Dragon Roundabout

View Ride
Children under 0.9M cannot ride.
Children under 6 years old must be accompanied by a responsible adult
Max. 2 guests per carriage. Children sit on inside seat when accompanied by adult
Persons who suffer from back, spinal, high blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control and be able to grip the lap bar. Wheelchair users must be assisted up 3 steps to gain access to the ride platform.
Accessible entrance is via the Exit gate – contact operator before entering and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 2 groups per ride.

Tea Cup Ride

View Ride
Anyone under 0.75 metres in height cannot ride.
Children under 8 years old must be accompanied by a responsible adult.
Persons who suffer from back, spinal, high/low blood pressure or heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control. Wheelchairs can be taken into the ride area.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 5 Carers, Max of 3 groups per ride.

Digger Ride

View Ride
There is no height restriction to ride the Digger ride, however only small children can ride - subject to ride operator's discretion.
Small children must be able to sit upright unaided and hold on to the grab handles to ride.
Guests must have upper body control in order to hold onto grab handles. The child must be accompanied into the station area to assist with boarding and alighting from the ride.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Max. 1 Carer, Max of 1 group per ride.

Seal Falls

View Ride
There is no height restriction to ride Seal falls, however only small children 7 years & younger can ride
Children must be able to sit upright unaided and hold on to the grab handles to ride.
Guests must have upper body control and be able to hold onto the grab rails inside the boat. The child must be accompanied onto the ride platform to assist with boarding and alighting.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Max. two children per Seal
Max. 1 Carer, Max of 1 group per ride.

Viking Boats

View Ride
There is no minimum height to ride the Viking Boats.
Children under 4 years old must be accompanied by a responsible adult.
Persons who suffer from back or spinal conditions are advised not to use this ride.
Guests must have upper body control. Wheelchairs will need to be left outside the ride area. There are 3 steps to access the ride.
Accessible entrance is via the Exit gate – contact operator and await instructions.
Min. 1 Carer, Max. 5 Carers, Max of 2 groups per ride.

Kontiki

View Ride
Children under 0.9 metres cannot ride.
Children under 7 years old must be accompanied by a responsible adult.
Persons who suffer from vertigo, Menieres disease, back or spinal problems, high / low blood pressure, heart conditions and pregnant women are advised not to use this ride. Persons with broken / fractured limbs are advised not to ride.
Guests must have upper body control and be able to hold onto the grab rails. Wheelchairs can be taken up onto the platform.
Accessible entrance is via the Exit gate – carer go to the bottom of the exit ramp and contact the operator.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.
There is no maximum height, however the safety bars on this ride must be able to be secured in order to ride.

Go Karts

View Ride
To enjoy this ride, drivers must be a minimum of 1.55 metres and passenger must be a minimum of 1.1 metres.
Drivers must be a minimum of 13 years or older.
Passengers must be driven by a member of their own family or group. To take a passenger the driver must be 16 years or older.
Persons suffering from heart conditions, back or spinal problems and pregnant women are advised not to use this ride. Persons with broken / fractured limbs cannot ride.
Guests require full body control to drive a Go-Kart and must be able to understand safety instructions and operational controls. The nurse will assess each individual Queue Assist user that meets the initial driver restrictions and their decision on the individual’s ability to drive and safely control a Kart is final. Please note all drivers will need a carer with them and as such they must be 16 years or over to drive. To ride as a passenger you require upper body control. All riders must wear the seatbelt provided. Safety helmets are available at no extra charge
Accessible entrance is via the Exit gate – contact operator before entering and await instructions.
Min. 1 Carer, Max. 3 Carers, Max of 1 group per ride.