Access to the Ride

Main access route:

Access is via the entrance. There are 2 steps to negotiate to the platform.

Queue Assist/Access route for guests in wheelchairs:

Queue Assist entry is via the exit gate and ramp. Await Operator’s instructions from outside the exit gate. There are no steps to negotiate up to the platform. Guests with mobility issues may find it challenging to transfer into the ride boats and may require assistance from a parent or carer.

 

Requirements for All Passengers

Cognitive Requirements:

All passengers must be able to perceive the concepts of risk and danger, and understand that, for their own safety, they must remain seated at all times whilst using the ride. If there is any doubt as to a passenger’s cognitive ability, then for their own safety they must not use this ride. Please note that this judgement must be the responsibility of the individual passenger, parent or carer, as it is impossible for our Operators to assess an individual’s cognitive abilities.

Restraint type:

There is no restraint. To ensure their own safety all passengers must be able to remain seated at all times. Parents/carers should assist the child with boarding and alighting.

Passenger Requirements:

There is no minimum height restriction for this ride. Under-7s only allowed on this ride. Maximum of 2 children per boat.

All passengers should be in good general health and free from heart, back, neck or other conditions which may be aggravated by this ride. Passengers must be able to bend their legs at their hips and knees. Plaster casts/medical boots may be permitted – please check with the Operator.

Magnetic Fields:

Magnetic fields are present on this ride. Guests fitted with a pacemaker should seek medical advice.

 

Additional Information for Guests with Disabilities, Missing Limbs/Amputations or Neurodiversity

We respectfully request our guests with disabilities, amputations or neurodiversity, or those people caring for them, to consider the additional information below in deciding whether this ride will be suitable for themselves or those under their care.

Other Physical Safety Requirements:

All passengers must possess full body control and must be able to sit upright unaided and be able to hold on with 2 functioning hands and brace with 1 functioning leg.

Lower leg prosthetics may be worn.

If Evacuation is Necessary:

In the unlikely event that evacuation is necessary, guests and parents/carers must be able to understand and be able to follow our instructions. If evacuation is necessary, parents/carers may have to walk up to approximately 20 metres over level ground to lift the children in their care out of the boats and walk them back to the platform. Evacuations can be prolonged events to ensure the safety of everyone involved, and we kindly ask for everyone’s patience and understanding during this process.

Potential Neurodiversity Triggers:

Please note the presence of potential neurodiversity triggers on this ride within the tables below:-