Access to the Ride

Main access route:

Access is via the entrance where there is a narrow, steep ramp to the platform.

Queue Assist/Access route for guests in wheelchairs:

The Queue Assist entrance and access for guests in wheelchairs is available via the exit gate – please contact a member of staff at the photography kiosk opposite. Await Operator’s instructions before passing through the gate. There is 1 step over and down to board the ride vehicle.

 

Requirements for All Passengers

Cognitive Requirements:

All passengers must be able to perceive that this is a thrill ride and that, for their own safety, they should hold on at all times whilst using the ride. If there is any doubt as to a passenger’s cognitive ability, then for their own safety they must be accompanied by a responsible adult, or must not use this ride. Please note that this judgement must be the responsibility of the individual passenger, parent or carer, as it is impossible for our Operators to assess an individual’s cognitive abilities.

Restraint type:

Passengers are secured by a shared lap restraint. Passenger restraints must be closed beyond a set minimum position. If this cannot be achieved with any passenger, that passenger will be unable to ride.

Passenger Requirements:

There is no minimum height restriction for this ride but children under 12 months old are not permitted to ride. Passengers must be at least 5 years old to ride without a supervising adult.  1 adult can accompany up to 2 children who do not meet the requirement to ride alone, with the adult seated in the middle.

All passengers should be in good general health and free from heart, back, neck or other conditions which may be aggravated by this ride. This ride is not recommended for people with high blood pressure or who have had recent surgery. Pregnant women are advised not to use this ride due to the ride forces and presence of the lap bar. Guests who experience vertigo or Meniere’s disease are advised not to ride. Passengers must be able to bend their legs at their hips and knees. Leg plaster casts/medical boots may be permitted – please check with the Operator.

Magnetic Fields:

Magnetic fields are present on this ride. Guests fitted with a pacemaker should seek medical advice.

 

Additional Information for Guests with Disabilities, Missing Limbs/Amputations or Neurodiversity

We respectfully request our guests with disabilities, amputations or neurodiversity, or those people caring for them, to consider the additional information below in deciding whether this ride will be suitable for themselves or those under their care.

Other Physical Safety Requirements:

All passengers must possess upper body control and be able to sit upright and hold their head up unaided.

Passengers must be able to withstand sudden changes of direction and onset of G-forces. All passengers must be able to brace themselves with at least one functioning limb to brace against the ride forces. A single above-elbow or below-elbow amputation is permitted.

Passengers must have both natural legs below the knee. Passengers with an above-knee amputation are not permitted to ride as the restraint may be ineffective. Loose arm prosthetics must be removed prior to boarding the ride vehicle due to the risk of ejection. Lower limb prosthetics may be permitted if they are in contact with the car floor – please check with the Operator.

If Evacuation is Necessary:

In the unlikely event that evacuation is necessary, guests must be able to understand and be able to follow our instructions. Evacuation is unlikely to present any particular issues as the train can be returned to the ride station. However, passengers may need to wait for up to 30 minutes for the train to be returned to the ride station. Evacuations can be prolonged events to ensure the safety of everyone involved, and we kindly ask for everyone’s patience and understanding during this process.

Potential Neurodiversity Triggers:

Please note the presence of potential neurodiversity triggers on this ride within the tables below:-