Access to the Ride

Main access route:

Access is via the entrance. There are no steps to negotiate.

Queue Assist/Access route for guests in wheelchairs:

The Queue Assist entrance and access for guests in wheelchairs is available via the exit gate. Please follow the Operator’s instructions. There is level access to the boats.  Wheelchairs can be taken up to the edge of the ride to assist with boarding/alighting. However, guests with mobility issues may find it challenging to board the boat – there is 1 step to negotiate up to the boat and 2 steps to negotiate down into the boat.

 

Requirements for All Passengers

Cognitive Requirements:

All passengers must be able to perceive the concepts of risk and danger, and understand that, for their own safety, they must remain seated at all times whilst using the ride. If there is any doubt as to a passenger’s cognitive ability, then for their own safety they must be accompanied by a responsible adult, or must not use this ride. Please note that this judgement must be the responsibility of the individual passenger, parent or carer, as it is impossible for our Operators to assess an individual’s cognitive abilities.

Restraint type:

There is no form of passenger restraint on this ride. To ensure their own safety passengers must be able to remain seated at all times.

Passenger Requirements:

There is no minimum height restriction for this ride, but we do advise that it is unsuitable for children under 12 months old. Children under 4 years old must be accompanied by a responsible adult.  Maximum of 4 passengers, or 2 adults and 2 children, per boat.   Each guest must be sat in their own seat.

1 adult can accompany up to 3 children who do not meet the requirement to ride alone, seated in the same boat. 

All passengers should be in good general health and free from heart, back, neck or other conditions which may be aggravated by this ride. Passengers must be able to bend their legs at their hips and knees. Plaster casts/medical boots are permitted at the Operator’s discretion.

Magnetic Fields:

Magnetic fields are present on this ride. Guests fitted with a pacemaker should seek medical advice.

 

Additional Information for Guests with Disabilities, Missing Limbs/Amputations or Neurodiversity

We respectfully request our guests with disabilities, amputations or neurodiversity, or those people caring for them, to consider the additional information below in deciding whether this ride will be suitable for themselves or those under their care.

Other Physical Safety Requirements:

All passengers must possess good upper body control and be able to sit upright unaided.

Secure leg and arm prosthetics may be worn on this ride.

If Evacuation is Necessary:

Evacuation is no cause for concern on this ride as it will come to a stop as normal.

Potential Neurodiversity Triggers:

Please note the presence of potential neurodiversity triggers on this ride within the tables below:-