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Please be assured that we will respond to your email as soon as we can but there are occasions when we receive an exceptionally high volume of communication and we ask you to please be patient during these periods and to not duplicate your contact with us.
If your enquiry is regarding an upcoming visit due to take place imminently and you are in need of an immediate response, please telephone our administration team on 023 8081 4442 between 9am-5pm*. Please be advised that calls may be recorded for quality and training purposes. * Please note that the Park Offices are closed on weekends from January to mid-February.
If your enquiry is giving feedback regarding a recent visit please be advised that it may take up to 10 working days to respond. We regret we will be unable to respond to any feedback received more than four weeks following your visit.