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If your enquiry is urgent and needs an immediate response please telephone our administration team on 023 8081 4442 between 9am-5pm Monday-Friday. Please note calls may be recorded for quality and training purposes.
Please be assured that we will respond to your email as soon as we can but there are occasions when we receive an exceptionally high volume of communication and we ask you to please be patient during these periods and not duplicate your contact with us.
If your enquiry is giving feedback regarding a recent visit please be advised that it may take up to 10 working days to respond. We regret we will be unable to respond to any feedback received more than four weeks following your visit.