Missing You

Find out about the plans we've put in place to ensure you and your family have a safe day out full of the same magic as always.

Latest Government Guidance on Groups of 6 Restrictions and Face Coverings (From 14th September 2020)

From 14 September, there is a new legal gatherings limit. When meeting with people you don’t live with you can socialise in groups of up to 6. You should continue to maintain social distancing with anyone you do not live with. There is further guidance on meeting with others safely, detailing the exemptions for larger households and support bubbles on the government’s website.

Face coverings will also need to be worn from 14th September by all guests (with the exception of children under 11 years and anyone with a disability or medical condition that precludes them from wearing a face covering) when entering our shops, toilets and baby care centres, ride and attraction queue lines and whilst using the following rides:  Boulderdash, Catopillar, Dino Chase, Dragon Ride, Edge, Expedition Express, Flight of the Pterosaur, Kontiki, Grandpa Pig’s Little Train Ride, Magma, Pirate Ship, Sky Swinger, Temple Heights, Velociraptor, Victorian Carousel, Viking Boats and all Indoor facilities/attractions


Pre-book a day ticket and check our latest availability

Transfer a ticket you were issued before lockdown to a new date

Pre-book a Season Ticket visit


Please note our Virtual Queue is currently suspended whilst we make improvements.