Vild Swing (Opens 16th May) Ride Accessibility Guide

Access to the Ride

Main access route:

Access is via the entrance. There are no steps to negotiate along the long queue line.

Queue Assist/Access route for guests in wheelchairs:

Access for guests in wheelchairs is available via the exit. The Queue Assist Entrance is also via the Exit – there are no steps to negotiate to the ride platform. Await Operator’s instructions before proceeding through the gate at the platform level. Guests with mobility issues may find it challenging to transfer up into the ride seats. Please note that the gondola may move or swing slightly during loading and unloading.

Requirements for All Passengers

Cognitive Requirements:

All passengers must be able to perceive that this is a high-speed thrill ride and that, for their own safety, they should hold on at all times whilst using the ride. If there is any doubt as to a passenger’s cognitive ability, then for their own safety they must be accompanied by a responsible adult, or must not use this ride. Please note that this judgement must be the responsibility of the individual passenger, parent or carer, as it is impossible for our Operators to assess an individual’s cognitive abilities.

Restraint type:

Passengers are secured by an individual over-shoulder lap bar restraint. Passenger restraints must be closed beyond a set minimum position. If this cannot be achieved with any passenger, that passenger will be unable to ride.

Passenger Requirements:

All passengers must be at least 0.95m tall to ride. Passengers must be at least 7 years old to ride without a supervising adult.

One adult can accompany up to two children who do not meet the criteria to ride alone, with the adult seated in the middle.

All passengers should be in good general health and free from heart, back, neck or other conditions which may be aggravated by this ride. This ride is not recommended for people with high blood pressure or who have had recent surgery. Pregnant women are advised not to use this ride due to the ride forces and presence of the lap bar. Guests who experience vertigo or Meniere’s disease are advised not to ride. Passengers must be able to bend their legs at their hips. Leg plaster casts may be allowed – please check with the Operator. Medical boots are not permitted as they present a risk of ejection.

Magnetic Fields:

Strong magnetic fields are not present on this ride.

Additional Information for Guests with Disabilities, Missing Limbs/Amputations or Neurodiversity

We respectfully request our guests with disabilities, amputations or neurodiversity, or those people caring for them, to consider the additional information below in deciding whether this ride will be suitable for themselves or those under their care.

Other Physical Safety Requirements:

All passengers must possess upper body control and be able to sit upright and hold their head up unaided.

Passengers must be able to withstand sudden changes of direction and onset of G-forces. All passengers must be able to grip with at least 1 functioning hand to brace against the ride forces. A single above-elbow or below-elbow amputation is permitted.

A single below-knee amputation is permitted. Above-knee amputations are not permitted as the lap bar restraint may be ineffective. Loose arm prosthetics must be removed prior to boarding the ride vehicle due to the risk of ejection. Lower limb prosthetics are not permitted due to the risk of ejection.

If Evacuation is Necessary:

In the unlikely event that evacuation is necessary, guests must be able to understand and be able to follow our instructions. Guests may have to evacuate into a MEWP, accompanied by our staff. The ride height is self-evident. If necessary, prosthetic limbs that have been removed at the ride station can be returned to the passenger for an evacuation. Evacuations can be prolonged events to ensure the safety of everyone involved, and we kindly ask for everyone’s patience and understanding during this process. In some cases, evacuation may take in excess of 1 hour.

Potential Neurodiversity Triggers:

Please note the presence of potential neurodiversity triggers on this ride within the tables below:-