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We have a range of services and facilities to cater for guests with disabilities. Please view our guests with disabilities page for more information.
Our First Aid Centre located in Show Street is manned by a qualified nurse and also acts as a Lost Children or Lost Parents meeting point. If you should lose a child, please speak to any member of staff who will be able to seek assistance for you.
Stickers are available for children to identify them at the first aid centre, located in Show Street.
The Baby Care Centre has facilities for feeding and changing babies and a separate room for mothers to breastfeed. Baby changing facilities are also provided in Ladies and Gents toilets within the Park. Baby bottle and food heating is available at restaurants and kiosks.
Tot Swap allows parents to enjoy the height restricted rides when visiting the Park with Toddlers. Available at Edge, Cobra, Magma, Sky Swinger, Raging River Ride, Jumping Bean, Pirate Ship, Kontiki, Cat-O-Pillar and the Dragon Ride.
The Tot Swap service is simple and operates as follows:
Guests queue for the first go with the largest part of the group
They enjoy the ride
The Guests request their Tot Swap ticket from the ride operator as they exit the ride
The second group of Guests (no more than 2) return to the ride via the exit for their go before the stated time on the ticket
All normal ride height, age and restrictions still apply and Guests need to redeem their Tot Swap within the 10 minute time given which will be stated on the ticket by the ride operator.
Check in at Paultons Park on Facebook, Tweet your followers your pictures @paultonspark, check your email and surf the web on our Free Wifi network! Free Wifi can be picked up at a variety of locations around the Park including: at the main entrance, Wildwoods restaurant, Rail Road Diner and at Peppa Pig World.
Hand stamp pass outs can be obtained at the exit of the Big Toy Shop at the main entrance to enable you to return to your car during the day. You must have a valid hand stamp to gain re-entry to the Park.
In line with the Park's family image Paultons operates a NO SMOKING policy across the whole Park including the outdoor areas. There are designated Smoking Zones where smoking is permitted, the locations of which are marked on the Park maps.
Why not get your friends and family together and bring a group to Paultons? All groups of 15 or more paying people arriving together can purchase tickets at a discounted group rate and if you select the day you want to come in advance and buy online you can save even more!
For prices and more information please visit our groups pages.
Whether you are visiting for a reward trip, focused learning day or a mixture of both – Paultons is the perfect venue for a school or college group visit. Take a workshop within the immersive and interactive Professor Blasts Learning Lab. Find out more about Paultons Park Education visits.
If you have any queries during your day, call at our Guest Information kiosk adjacent to the admissions building. Our staff here can help you with any queries on Park facilities, lost property, season tickets, group visits, or any aspect of your visit.