Season Ticket Holder Information
Due to the ongoing uncertainty with respect to COVID-19 and social distancing considerations we have taken the difficult decision to suspend the sale of new Season Tickets. Read our Season Ticket Terms and Conditions for more information. Existing Season Tickets holders can still renew using the links below.
Season Ticket Holders will be required to pre-book tickets on selected dates with a non-refundable £1 fee per guest that we will donate to charity to enter the park.
If you would like to renew your Season Ticket, please enter the barcode into the box below, this will be the long alphanumeric number underneath the barcode/QR code on your Season Ticket. Please remember that Season Tickets cannot be renewed if they have expired.
Prices below are for renewal of a current season pass.
|Guest dependant on Wheelchair||FREE|
Season Ticket Holders are required to pre-book all visits, with a non-refundable £1 fee per guest that we will donate to charity.
Due to the ongoing situation surrounding coronavirus, so that we can make sure everyone’s visit to Paultons is as safe as possible, we do need to continue to strictly manage the number of guests we welcome to the park each day. This means that everyone, even our valued Season Ticket Holders, will still need to book a ticket online in advance to guarantee entry and we are unable to allow entry after 2pm without a pre-booking.
When pre-booking a visit, you will be emailed a one-time use ticket, valid for the day of your visit. Please bring both your Season Ticket and your one-time use ticket to the park.
Still have questions? Visit our Season Ticket Holder Help page.
Add money to your Season Ticket to spend round the park! Just enter the amount you want to add below and then spend around the park when you visit!
Please enter both your pre-booking order reference (starting 64, you can find this on your confirmation email) and the email you used to make this booking. You can then select the tickets you would like to cancel.
Please note that the £1 fee paid per guest (donated to charity) is non-refundable (unless the Park has to close due to local or national restrictions).
The Park is currently closed due to the national lockdown.
The Park will now open for our new season on Monday 12th April 2021. This date is subject to local and national government restrictions and should this change, information will be communicated accordingly.
We are pleased to advise that all dates between 12th April - 23rd May 2021 are now available to book subject to capacity. There are a limited number of Season Ticket places available each day, please book early to avoid disappointment.
If you hold a valid Season Ticket you can renew it anytime up to and including the expiry date shown on the Ticket at a discounted price. To do this then please enter your Season Ticket code in the box above and follow the steps to renew your ticket.
We can also renew your Season Ticket at the park, on your next visit please ask at the Admissions Kiosk or Guest Information where we will be happy to assist.
Season Ticket Holders will only be admitted to the Park on production of their valid Season Ticket, either physical or on the Paultons Park App. Photos of Season Tickets are not accepted.
Download the Paultons Park App from the Apple App or Google Play stores. Open the Paultons Park App and navigate to the ticket icon at the bottom of the screen and tap ‘Add Tickets’. Follow the on screen instructions.
If you forget to bring your ticket to the park then you will be a charged £2.50 for us to generate a ticket to allow you into the park. We can replace lost Season Ticket for a fee of £5.00.
Please cancel your booking using the links above.
Any day tickets purchased from the Paultons Park website are strictly non-refundable, Season Ticket Holders purchasing day tickets to secure their place at the park will not be refunded under any circumstances.
All children measured as one metre or above, with shoes on, will require a ticket or their own Season Ticket to enter the park.
Yes, all exclusive Season Ticket holder discounts apply. Please make sure you have your Season Ticket with you or imported into the Paultons Park App as we’ll need to scan the QR code to apply your discount.
Paultons Park is now a cashless environment. Season Ticket Holders can upload money to their Season Tickets which they can spend around the park. Alternatively, please bring a contactless credit or debit card with you when you visit.
Please visit the Season Ticket terms and conditions page.