Season Ticket Holders - Pre Book


We’d like to thank all season ticket holders for their extremely useful feedback over recent weeks and are pleased to confirm the following changes to the pre-booking process.

  • From 11th September: Season Ticket Holders can book visits on any available date until and including 2nd November 2020, allowing guests to plan a little further ahead. We ask that when doing so, guests only book visits on days they can attend, to prevent other season ticket holders missing out.
  • From 14th September: Pre-booking will not be required for off peak weekdays – these dates are marked in GREEN on the calendar below. During these dates you’ll just need to arrive at the park with your season ticket.
  • You’ll be able to continue to book weekend days and school holiday periods as you have been doing since we re-opened with a non-refundable £1 fee per guest that we will donate to our premium charity partner, Southampton Hospitals Charity. This will guarantee entry and to enable you to enjoy a full day at the Park. These dates are marked in PURPLE.
  • When pre-booking a visit, you will be emailed a one-time use ticket, valid for the day of your visit. Please bring both your Season Ticket and your one-time use ticket to the park.

Visit without pre-booking from 2pm

Season Ticket Holders are welcome to visit the park on any day after 2pm without a pre-booked dated ticket. This excludes our late-night Halloween Opening on the 27th & 29th October where Season Ticket Holders can visit the park from 4.30pm without a pre-booked ticket (the park remains open until 7.30pm on these dates)

Cancelling a booking

Over 30% of Season Ticket Holders who book a space are not arriving at the Park meaning others are missing out. If for whatever reason your plans change, we ask that you please cancel your tickets, ideally 48 hours before the date. This is quick and easily to do and gives other Season Ticket Holders the chance to visit!

Cancel a booking

Looking for more information regarding your season ticket?

Further information on Season Ticket Extensions, pre-booking and further questions you may have can be found on our Help Centre.

1. Select when you would like to visit

Pre-booking required
Pre-booking not required for this date
Children under 1m tall go free and do not need a date specific ticket

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2. Enter season ticket holder numbers

Please enter the barcode numbers of your Season Tickets here. As normal, children under 1 metre in height do not require a ticket.

This day is fully booked, please select another day to visit
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