Paultons Park is a member of the British Association of Leisure Parks Piers and Attractions (BALPPA) and welcomes visits by people with disabilities and will do everything possible to ensure a safe and pleasurable visit. However, certain rides and attractions can be physically demanding and vigorous. Paultons Park therefore reserves the right to refuse admission to certain rides should it be felt there is a danger to a particular individual for whatever reason.
Paultons Park has been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. Paultons Park hopes this is understood and that guests can accept the decision made is in the interest of the safety of all.
We operate a Queue Assist Pass (application required) that is offered as a concession to those who have difficulties with queuing. This is an additional free-of-charge service for eligible guests. All of our rides have information boards detailing rules, restrictions and advisory information. This information can also be found in the ride accessibility section below. This information will enable you to assess your own abilities and make an informed decision as to which rides you are able to use. The guest must observe and obey any and all instructions on the boards and within this accessibility guide before entering the ride.
Please be aware that persons with broken or fractured limbs are advised not to ride Farmyard Flyer, Storm Chaser, Al's Auto Academy, Windmill Towers, Cat-O-Pillar, Flight of the Pterosaur, Velociraptor, Dino Chase, Windy Castle, Peppa's Big Balloon Ride, Grandpa Pig’s Boat Ride, George’s Dinosaur Adventure, Cobra, Teacups, Dragon Roundabout, Pirate Ship and Kontiki.
Persons with broken or fractured limbs cannot ride Cyclonator, Buffalo Falls, Go Karts, Magma, EDGE, Sky Swinger and Raging River Ride.
Persons with prosthetic limbs cannot ride Magma or the Raging River Ride.
Please be aware that to drive a Go Kart or a car in Al’s Auto Academy the nurse will assess each individual Queue Assist user that meets the initial driver restrictions and their decision on an individual’s ability to drive and safely control a Kart is final.
Not all rides are suitable for all guests and each has strict operating requirements based on the containment of the ride, the force of the ride and the evacuation procedure. These are set in accordance with external Ride Inspectors' requirements and exceptions will not be made. Our staff have to follow all rules and restrictions for health and safety reasons therefore please do not ask staff to break these rules; they are there for YOUR safety and for the safety of OTHERS. Your safety whilst at Paultons is our prime concern.