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Guests with Access Requirements

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We welcome visits from guests with disabilities and will do everything possible to ensure they have a safe and pleasurable visit and are able to participate in as many activities as possible. All guests require a ticket to enter Paultons Park, this includes those guests in a wheelchair or a mobility scooter.

  • A variety of facilities and services are available, please use the links below to find out more.
  • We have a queue assist pass available for guests with access requirements who are unable to stand in queues. The Queue Assist Pass must be pre-booked, please select the Queue Assist Pass section below for more information.
  • We are pleased to offer Essential Companion tickets to those with an eligible Access Card who require additional assistance during their day. Find out how to apply for an Access Card and purchase Essential Companion tickets below.

Paultons Park is a member of the British Association of Leisure Parks Piers and Attractions (BALPPA) and welcomes visits by people with disabilities and will do everything possible to ensure a safe and pleasurable visit. However, certain rides and attractions can be physically demanding and vigorous. Paultons Park therefore reserves the right to refuse admission to certain rides should it be felt there is a danger to a particular individual for whatever reason.


Paultons Park has been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. Paultons Park hopes this is understood and that guests can accept the decision made is in the interest of the safety of all.


There is a Queue Assist Scheme (application required, see the Queue Assist Section below for details) available that is offered as a concession to those who have difficulties with queuing.  This is an additional free of charge service for eligible guests. This Guide will assist our Guests with disabilities to ensure that you have a safe and enjoyable day out. All of our rides have information boards detailing rules, restrictions and advisory information. Hopefully these boards along with this guide will enable you to assess your own abilities and make an informed decision as to which rides you are able to use. It is the guest's responsibility to observe and obey any and all instructions on the boards and within this guide before entering the ride.


Please be aware that persons with broken or fractured limbs are advised not to ride Splash Lagoon, Farmyard Flyer, Storm Chaser, Al's Auto Academy, Windmill Towers, Cat-O-Pillar, Flight of the Pterosaur, Velociraptor, Dino Chase,Windy Castle, Peppa's Big Balloon Ride, Grandpa Pig’s Boat Ride,  Raven,  Drakon,  Vild Swing, Teacups, Pirate Ship and Kontiki.


Persons with broken or fractured limbs cannot ride Cyclonator, Buffalo Falls, EDGE, George’s Dinosaur Adventure and Sky Swinger.


Please be aware that to drive a car in Al’s Auto Academy the nurse will assess each individual Queue Assist user that meets the initial driver restrictions and their decision on the individual’s ability to drive and safely control a Kart is final.

Please note the presence of potential neurodiversity triggers on our rides, regarding the ability to perceive risk and danger. 

Not all rides are suitable for all guests and each has strict operating requirements based on the containment of the ride, the force of the ride and the evacuation procedure. These are set in accordance with external Ride Inspectors' requirements and exceptions will not be made. Our staff have to follow all rules and restrictions for health and safety reasons therefore please do not ask staff to break these rules; they are there for YOUR safety and for the safety of OTHERS. Your safety whilst at Paultons is our prime concern.

Our ride accessibility information

The following should be read in conjunction with the Information Boards located at each ride and attraction which outline the rules, restrictions and advisory information of each attraction. Additional information is also available on the relevant section of our website.

Are there height restrictions at Peppa Pig World?

There are no height restrictions at Peppa Pig World except for George’s Dinosaur Adventure where children under 0.85M cannot ride.

Drakon

You must be at least 1.25m to ride. Anyone under 1.4m must be accompanied by a responsible adult. One adult can accompany up to three children all in the same row.
Anyone taller than 1.95m is not able to ride.
Riders must possess full body control – this means all riders must be able to walk unaided, transfer in and out of the seat unaided, and independently sit upright unaided and be able to brace themselves at all times.
All riders must have two points of contact with the floor of the ride vehicle, and at least one hand to be able to hold onto the restraint and brace with. One secure prosthetic leg below the knee may be worn. Prosthetic arms must be removed.
Anyone with a leg plaster cast or medical boot is not able to ride for evacuation reasons. Anyone with any other broken or fractured limb is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance next to the ride exit. This involves the use of stairs.
Minimum of 1 carer, Maximum of 3 carers permitted. Carers must be sat in the same row as the wristband holder. Wristband holders must sit in the second row for evacuation purposes.

Vild Swing

You must be at least 95cm to ride. Anyone under 7 years old must be accompanied by a responsible adult. One adult can accompany up to two children and must be sat next to them.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have both natural legs above the knees, and at least one hand to be able to hold onto the restraint and brace with. Prosthetic limbs must be removed.
Anyone with any broken or fractured limbs is advised not to ride. Medical boots must be removed.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users wait by the exit gate and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. Carers must be sat next to the wristband holder.

Raven

You must be at least 1.1m to ride. Anyone under 1.3m and 8 years old must be accompanied by a responsible adult. One adult can accompany up to three children all in the same car.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
Guests who suffer from heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, or anyone who has had recent surgery, are advised not to ride.
All riders must have two points of contact with the floor of the ride vehicle, and at least one hand to be able to hold onto the restraint and brace with. One secure prosthetic leg below the knee may be worn. Prosthetic arms must be removed.
Anyone with a leg plaster cast or medical boot is not able to ride for evacuation reasons. Anyone with any other broken or fractured limb is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the exit ramp and await instructions from the Operator. Wheelchairs can be taken up to the station platform.
Minimum of 1 carer, Maximum of 3 carers permitted. Carers must be sat in the same vehicle as the wristband holder.

Ghostly Manor

You must be at least 4 years old to ride. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany up to three children all in the vehicle.
Riders must possess full body control unless they can be safely carried out by a carer in the event of a building evacuation. All riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have at least have one point of contact with the floor of the ride vehicle, at least one natural leg above the knee, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic limbs may be worn.
Anyone with any broken or fractured limbs is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance next to the ride exit. Wheelchairs must be left outside of the building due to evacuation purposes.
Minimum of 1 carer, Maximum of 3 carers permitted. Carers must be sat in same vehicle as the wristband holder.

Storm Chaser

You must be at least 1m and 4 years old to ride. Anyone under 1.2m and 8 years old must be accompanied by a responsible adult. One adult can only accompany one child and must be sat next to them.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have one point of contact with the floor of the ride vehicle, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic legs below the knee may be worn. Prosthetic arms must be removed.
Anyone with a leg plaster cast or medical boot is not able to ride for evacuation reasons. Anyone with any other broken or fractured limb is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance to the left of Tornado Treats. Wheelchairs can be taken up to the station platform via the use of the wheelchair lift.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder. Please note the Queue Assist scheme does not operate for the front seats. If a Queue Assist user wishes to ride on the front seats, the carer must queue for them

Cyclonator

You must be at least 1.2m and 6 years old to ride. Anyone under 1.4m and 8 years old must be accompanied by a responsible adult. One adult can accompany up to two children and must be sat next to them.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have both natural legs above the knees, and at least one hand to be able to hold onto the restraint and brace with. Prosthetic limbs must be removed.
Anyone with any broken or fractured limbs cannot ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable
Queue Assist & Wheelchair wristband users enter via the dedicated entrance next to the ride exit. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. Carers must be sat next to the wristband holder.

Flight of the Pterosaur

You must be at least 1m and 4 years old to ride. Anyone under 1.2m and 8 years old must be accompanied by a responsible adult. One adult can only accompany one child and must be sat next to them.
Anyone taller than 2.04cm is not able to ride.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have both natural legs above the knees, and at least one hand to be able to hold onto the restraint and brace with. Prosthetic limbs must be removed.
Anyone with a leg plaster cast or medical boot is not able to ride for evacuation reasons. Anyone with any other broken or fractured limb is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance next to the ride exit. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder.

Velociraptor

You must be at least 1m and 4 years old to ride. Anyone under 1.2m and 8 years old must be accompanied by a responsible adult. One adult can accompany up to three children – the adult must be sat next to or in the row behind the children.
Riders must possess full body control – this means all riders must be able to walk unaided, transfer in and out of the seat unaided, and independently sit upright unaided and be able to brace themselves at all times.
All riders must have two points of contact with the floor of the ride vehicle to be able to brace with, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic legs below the knee may be worn. Prosthetic arms must be removed.
Anyone with a leg plaster cast or medical boot is not able to ride for evacuation reasons. Anyone with any other broken or fractured limb is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the exit ramp and await instructions from the Operator. Wheelchairs must be left outside of the station.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder.

Al's Auto Academy

You must be at least 80cm to ride. Anyone under 6 years old must be accompanied by a responsible adult in the same car.
Anyone over 1.3m must ride alone. Anyone over 13 years old is not permitted to ride, unless they are an adult accompanying a child.
Riders must possess full body control to ride a car – all riders must be able to independently sit upright unaided and be able to brace themselves at all times with both their hands and feet due to the potential of collisions.
Riders must be able to understand safety instructions and operational controls. An assessment by our First Aid Nurse will be required for drivers using Queue Assist.
All riders must have two hands to be able to hold on with.
Anyone with any broken or fractured limbs is not able to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance to the left of the entrance building. Wheelchairs can be taken on to the platform but must then be left outside of the ride area.
Minimum of 1 carer, Maximum of 3 carers permitted.

Splash Lagoon

You must be at least 90cm to ride. Anyone under 8 years old must be accompanied by a responsible adult. One adult can only accompany one child and must be in the same boat.
Riders must possess full body control – this means all riders must be able to walk unaided, transfer in and out of the boat unaided, and independently sit upright unaided and be able to brace themselves at all times.
All riders must have one point of contact with the floor of the ride vehicle, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic legs may be worn. Prosthetic arms must be removed.
Anyone with any broken or fractured limbs cannot ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance next to the ride exit and await instructions from the Operator.
Maximum of 1 carer permitted – carer must ride in the same boat if accompanying a child or in the boat behind if accompanying an adult.

Farmyard Flyer

You must be at least 90cm to ride. Anyone under 7 years old must be accompanied by a responsible adult. One adult can only accompany one child and must be in the same row.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have one point of contact with the floor of the ride vehicle, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic legs below the knee may be worn. Prosthetic arms must be removed.
Anyone with a leg plaster cast or medical boot is not able to ride for evacuation reasons. Anyone with any other broken or fractured limb is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance next to the ride exit. Wheelchairs can be taken up to the station platform via the use of the wheelchair lift.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder. Please note the Queue Assist scheme does not operate for the front seats. If a Queue Assist user wishes to ride on the front seats, the carer must queue for them.

Edge

You must be at least 1.2m and 6 years old to ride. Anyone under 1.4m and 8 years old must be accompanied by a responsible adult. One adult can accompany up to four children and must be sat in between them.
Riders must possess full body control – this means all riders must be able to walk unaided, transfer in and out of the seat unaided, and independently sit upright unaided and be able to brace themselves at all times.
All riders must have two points of contact with the floor of the ride vehicle to be able to brace with, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic legs below the knee may be worn. Prosthetic arms must be removed.
Anyone with any broken or fractured limbs cannot ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the exit and await instructions from the Operator. Wheelchairs are unable to be taken up the exit.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder.

Windmill Towers

You must be at least 90cm to ride. Anyone under 7 years old must be accompanied by a responsible adult. One adult can only accompany one child and must be sat next to the child.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have both natural legs above the knees, and at least one hand to be able to hold onto the restraint and brace with. Prosthetic limbs must be removed.
Anyone with any broken or fractured limbs is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users wait by the outer exit gate and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder.

Cat-O-Pillar Coaster

You must be at least 90cm to ride. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany one or two children and must be sat next to them in the same row.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have both natural legs above the knees, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic legs below the knee may be worn. Prosthetic arms must be removed.
Anyone with a leg plaster cast or medical boot is not able to ride for evacuation reasons. Anyone with any other broken or fractured limb is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users please speak to staff in the ride photography kiosk and await further instructions. Wheelchairs can be taken up to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder.

Peppa's Big Balloon Ride

No height restriction. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany up to four children in the same balloon.
Maximum of 5 riders per balloon – or 4 riders if these are all adults.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the exit and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same balloon.

Grampy Rabbit’s Sailing Club

No height restriction. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany up to three children in the same boat.
Maximum of 4 riders per boat.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must possess at least one hand to be able to hold and brace with. Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the accessibility entrance adjacent to the exit and await instructions from the Operator.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same boat.

George's Dinosaur Adventure

You must be at least 85cm to ride. Those between 85cm and 1.1m must ride in the front seat and accompanied by a responsible adult in the rear seat.
Anyone over 1.1m must ride alone in the rear seat unaccompanied.
Riders must possess full body control – this means all riders must be able to walk unaided, transfer in and out of the seat unaided, and independently sit upright unaided and be able to brace themselves at all times.
All riders must be able to hold on with both hands and brace with both legs. Riders with prosthetic or missing limbs cannot ride.
Anyone with any broken or fractured limbs cannot ride.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the pathway to the left of the main queue line entrance and await instructions from the Operator. There is no wheelchair access.
Maximum of 1 carer permitted – carer must ride on the same dinosaur if accompanying a child under 1.1m. or on the dinosaur behind if accompanying a child over 1.1m.
Maximum one ride per day with queue assist pass.

Grandpa Pig's Little Train

No height restriction. Anyone under 4 years old must be accompanied by a responsible adult. One adult can accompany up to three children in the same carriage.
Maximum of 4 riders per carriage, with a maximum of 2 adults.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the exit gate and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same carriage.

Windy Castle Ride

No height restriction. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany up to four children in the same gondola.
Maximum of 5 riders per gondola – or 4 riders if these are all adults.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the exit gate and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same gondola.

Miss Rabbit's Helicopter Flight

No height restriction. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany up to three children in the same helicopter.
Maximum of 4 riders per helicopter.
A maximum of 4 people to a Helicopter, these can all be adults.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the bottom of the exit ramp and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same helicopter

Daddy Pig's Car Ride

No height restriction. Anyone under 4 years old must be accompanied by a responsible adult. One adult can accompany up to three children in the same car.
Maximum of 4 riders per car.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the exit gate and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same car.

The Queen’s Flying Coach Ride

No height restriction. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany up to five children in the same carriage.
Maximum of 6 riders per car, with a maximum of 4 adults.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
Anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the exit gate. Wheelchairs can be taken up to the station platform via the use of the wheelchair lift.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same carriage.

Grandpa Pig's Boat Trip

No height restriction. Anyone under 4 years old must be accompanied by a responsible adult. One adult can accompany up to three children in the same boat.
Maximum of 4 riders per boat, with a maximum of 2 adults.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the exit gate and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same boat.

Buffalo Falls

You must be at least 90cm to ride. Anyone under 7 years old must be accompanied by a responsible adult. One adult can only accompany one child seated in the same dinghy.
Maximum of 2 riders per dinghy, with a maximum of 1 adult.
Riders must possess full body control – this means all riders must be able to walk unaided, transfer in and out of the seat unaided, and independently sit upright unaided and be able to brace themselves at all times.
All riders must be able to grip the handles with both hands and have at least one leg to brace with. Secure prosthetic legs may be worn provided they have no sharp points or edges.
Anyone with any broken or fractured limbs cannot ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users please speak to staff in the ride photography kiosk and await further instructions. There is no wheelchair access.
Maximum of 1 carer permitted – carer must ride in the same dinghy if accompanying a child, or on the next dingy along if both guests are adults.

Trekking Tractors

Children under 1.1m must be accompanied by a responsible adult. Children under 75cm must ride in the rear seats only, accompanied by a responsible adult. One adult can accompany up to three children in the same tractor.
Maximum of 4 riders per tractor, with a maximum of 2 adults (adults in the rear seats only).
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the exit gate and await instructions from the Operator. Wheelchairs can be taken onto the exit platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same tractor.

Rio Grande Train

No height restriction - children must be accompanied by a responsible adult at the driver’s discretion.
One adult can accompany up to five children in the same carriage.
Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the exit gate and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 5 carers permitted.

The Dinosaur Tour Co.

No height restriction. Anyone under 4 years old must be accompanied by a responsible adult. One adult can accompany up to three children in the same jeep.
Maximum of 4 riders per jeep.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the dedicated entrance to the left of the main ride entrance alongside the Outpost 12 shop. Please note the exit is through the gift shop.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same jeep.

Dino Chase

You must be at least 85cm to ride. Anyone under 5 years old must be accompanied by a responsible adult. One adult can accompany one or two children and must be sat next to them in the same row.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have both natural legs above the knees, and at least one complete limb to be able to brace with. Secure prosthetic legs below the knee may be worn. Prosthetic arms must be removed.
Anyone with any broken or fractured limbs is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users please speak to staff in the ride photography kiosk and await further instructions. Wheelchairs can be taken up to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder.

Boulder Dash

No height restriction. Children under 12 months old are not permitted. Anyone under 1.2m or under 8 years old must be accompanied by a responsible adult. One adult can accompany up to three children in the same gondola.
Maximum of 4 riders per gondola, with a maximum of 2 adults.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
Riders must have both natural legs to below the knees, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic legs below the knee may be worn provided they are in contact with the gondola floor. Prosthetic arms must be removed.
Anyone with any broken or fractured limbs is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The seatbelt must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the exit ramp and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted – groups must sit in the same gondola.

The Victorian Carousel

No height restriction. Anyone under 1.2m or under 6 years old must be accompanied by a responsible adult. One adult can accompany up to two children.
Children under 12 months old are only permitted to ride when seated on a bench or gondola seat with a responsible adult.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times
Note that in order to ride on a horse, riders must possess full body control, be able to hold on with 1 functioning hand and brace with both functioning legs. Riders on horses must have both natural legs to below the knee.
Secure prosthetic legs below the knee may be worn. Prosthetic arms must be removed.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the exit and await instructions from the Operator. Wheelchairs can be taken on to the platform. There is space for one wheelchair aboard the Carousel.
Minimum of 1 carer, Maximum of 5 carers permitted.

Prof. Blast's Expedition Express

No height restriction. Anyone under 4 years old must be accompanied by a responsible adult. One adult can accompany up to five children in the same carriage.
Small children must be able to sit upright and hold on.
Children must be accompanied to assist with boarding and alighting from the train.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the exit and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted.

Sky Swinger

You must be at least 1m to ride. Anyone under 1.2m or 7 years old must be accompanied by a responsible adult, sat in one of the double seats next to them.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have both natural legs above the knees, and at least one hand to be able to hold onto the restraint and brace with. All prosthetic limbs must be removed.
Anyone with any broken or fractured limbs cannot ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the exit and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted.

Pirate Ship

You must be at least 90cm to ride. Anyone under 6 years old must be accompanied by a responsible adult in the same row. One adult can accompany up to three children in the same row.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have at least one natural leg below the knee, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic limbs may be worn – leg prosthetics must be in contact with the floor.
Anyone with any broken or fractured limbs is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users please wait at the bottom of the exit ramp and await further instructions. Do not walk up the ramp whilst the ride is in motion. Wheelchairs can be taken up to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. One carer must be sat next to the wristband holder.

Tea Cup Ride

You must be at least 75cm to ride. Anyone under 8 years old must be accompanied by a responsible adult. One adult can accompany up to three children, sat in the same teacup.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic limbs may be worn.
Anyone with any broken or fractured limbs is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the exit. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 5 carers permitted. One carer must be sat in the same teacup as the wristband holder.

Digger Ride

No height restriction. Only for use by small children that can comfortably sit in the digger with the seatbelt fastened. Maximum of 2 children per row.
Small children must possess upper body control, be able to sit upright and hold on at all times.
Children must be accompanied to assist with boarding and alighting from the train.
All riders must be able to hold on or brace with at least one functioning limb. Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the exit. Wheelchairs can be taken on to the platform.
Maximum of 1 carer permitted – sat off of the ride on the benches in the ride area.

Seal Falls

No height restriction. Only for use by children aged 7 years old and under. Maximum of 2 children per seal.
Children must be accompanied to assist with boarding and alighting from the seals.
Small children must possess full body control, be able to sit upright and hold on at all times.
All riders must be able to hold on with at least two functioning hands and brace with at least one functioning leg. Secure prosthetic legs may be worn. Prosthetic arms must be removed.
Anyone with any broken or fractured limbs is advised not to ride.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users enter via the exit. Wheelchairs can be taken on to the platform.
Maximum of 1 carer permitted – sat off of the ride on the benches in the ride area.

Viking Boats

No height restriction. Anyone under 4 years old must be accompanied by a responsible adult in the same half of the boat. One adult can accompany up to three children, sat in the same half of the boat.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times. This does not apply to babies and toddlers being carried by an adult.
Secure prosthetic limbs may be worn.
All passengers should be in good general health and free from heart, back, neck or any other medical conditions which may be affected by this ride.
Queue Assist & Wheelchair wristband users wait at the exit gate and await instructions from the Operator. There is no wheelchair access to the platform.
Minimum of 1 carer, Maximum of 5 carers permitted – groups must sit in the same boat.

Kontiki

You must be at least 90cm to ride. Anyone under 7 years old must be accompanied by a responsible adult in the same row. One adult can accompany up to three children in the same row.
Riders must possess upper body control – this means all riders must be able to independently sit upright unaided and be able to brace themselves at all times.
All riders must have at least one natural leg below the knee, and at least one hand to be able to hold onto the restraint and brace with. Secure prosthetic limbs may be worn – leg prosthetics must be in contact with the floor.
Anyone with any broken or fractured limbs is advised not to ride.
Expectant mothers and anyone with any of the following conditions should not ride: heart conditions, back, spinal or neck problems, high/low blood pressure, vertigo, Meniere’s Disease, anyone who has had recent surgery or anyone with any other medical condition that may be affected by this ride.
The safety restraints must be fully engaged – you will not be able to ride if this is not achievable.
Queue Assist & Wheelchair wristband users enter via the exit and await instructions from the Operator. Wheelchairs can be taken on to the platform.
Minimum of 1 carer, Maximum of 3 carers permitted. Carers must be sat in the same row as the wristband holder.

Wild Lands

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Christmas Grotto

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